Industry Perspective
The PS5 WD Black SSD not working issue stems from compatibility constraints between the SSD and the console’s firmware. The firmware version must be 2148 or higher to support the SSD’s PCIe Gen4 x4 interface. If the firmware is outdated, the SSD may not be recognized or function properly. Additionally, the SSD must be formatted as exFAT to work with the PS5, and any pre-existing data may need to be migrated or backed up before formatting.
Strategic Implications
To resolve the PS5 WD Black SSD not working issue, users should ensure their console’s firmware is up to date. They can do this by accessing the Settings menu, selecting System, and checking for updates. If the firmware is already up to date, users should verify that the SSD is formatted as exFAT and that it’s properly seated in the console’s expansion slot. If these steps do not resolve the issue, users may need to contact Western Digital or Sony for further assistance.
